Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Broomsweeping will process refunds for its services provided through the website broomsweeping.info. Our goal is to ensure transparency and fairness while protecting the rights of both our users and our company.

Scope and Applicability

This policy applies to all users of broomsweeping.info who purchase services from Broomsweeping. By using our services, you agree to the terms of this Refund Policy.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by broomsweeping.info.
  • “Services”: The software as a service (SaaS) offerings provided by Broomsweeping through broomsweeping.info.
  • “Refund”: The return of funds to the User for services that have been paid for but not delivered or not satisfactory as per the terms outlined herein.

Main Policy Content

1. Refund Eligibility

Refunds may be requested under the following circumstances:

  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the Services provided are materially different from what was described at the time of purchase.
  • If the Services are not accessible due to technical issues attributable to Broomsweeping.

2. Refund Request Process

To request a refund, Users must:

  • Submit a refund request via email to [email protected] within the eligibility period.
  • Include the order number, date of purchase, and a detailed explanation of the reason for the refund request.

Refund requests will be reviewed within 14 business days, and Users will be notified of the decision via email.

3. Refund Amount

Refunds will be issued for the full amount paid, excluding any applicable taxes or fees. Refunds will be processed using the same payment method used for the original transaction.

4. Non-Refundable Items

The following items are non-refundable:

  • Any subscription fees paid after the initial 30-day period.
  • Fees for additional services or features that were not part of the original purchase.

User Rights and Obligations

Users have the right to:

  • Request a refund as outlined in this policy.
  • Receive timely communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Adhere to the timelines specified in this policy for refund requests.

Limitations and Disclaimers

Broomsweeping reserves the right to refuse a refund request if:

  • The request does not comply with the terms outlined in this Refund Policy.
  • The User has violated any terms of service or user agreements.

In no event shall Broomsweeping be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Services, even if Broomsweeping has been advised of the possibility of such damages.

Data Protection/Security

All refund requests and personal information will be handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality and security.

Changes to Policy

Broomsweeping reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on broomsweeping.info. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Phone: +18284659147
  • Email: [email protected]
  • Address: Empire State Building, 350 5th Avenue, Floor 12, Office 45, New York, NY 10118, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Broomsweeping is located, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the appropriate courts located in that jurisdiction.